“Hey idiot, do I need to dumb this down for you?”
That was cleared up a few days later, when during a one-on-one call I asked him “Do I present myself in a manner that leads you believe it’s necessary to speak to me like I’m four years old?” (ok, perhaps I didn’t say it in such an eloquent manner) To which he replied “What the *f bomb* are you talkin’ about?” (I *heart* New Yorkers – no ambiguity)
I explained my perspective, and he replied, “It’s the equivalent of you Cali types following a thought wth ‘ya know’.” (“Cali?” Totally not cool.)
… our regional slang is colorful and meaningful – to us – but it could be insulting to an out-of-towner.
Fast-forward to this post. As my encounter illustrates, our regional slang is colorful and meaningful – to us – but it could be insulting to an out-of-towner. What’s more, it’s fluid – evolving as new terms and phrases are created and edited from the mash up of regions and work functional areas & industries, thus increasing the chances of an unintentional insult.
Make certain you know where your clients are from, and don’t ever assume they “get” your industry jargon or regional slang.